Royal Mail's response services provide a quick and easy way for your customers to reply to your communications. You can choose from three different services, each offering next day delivery or delivery within 2 to 3 days¹.

Note to UK-based customers:
Spring is Royal Mail's sales agent for businesses outside the United Kingdom. If you are UK-based, please contact Royal Mail via their website: www.royalmail.com.

Ideal for larger and heavier responses over 100g

Royal Mail's cheapest response service if you have an address in the United Kingdom

Business Reply Standard for a professional-looking response device

For items up to 100g only

Freepost Standard is ideal for consumer direct mail

Responses are machine-sorted and processed more efficiently

A free returns service for your customers who want to send back unwanted goods
A minimum of 2,000 returns per year required to access this service
You get a flat rate price based on the average weight of packages returned


Royal Mail's services are subject to Royal Mail's terms and conditions. Please check the individual product pages for relevant terms and conditions and applicable schedules.

 


1 Delivery aims stated are for delivery to an address in the United Kingdom and measured from when your response item is poted by its recipient in the United Kingdom.

 
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